Cancellation & Refund Policy
- Finnworlds’ API subscriptions renew automatically every 30 days unless canceled prior to the renewal date.
- Access to purchased standalone databases is granted indefinitely, unless otherwise stated on the Website. API subscriptions can be canceled at any time by following the cancellation instructions available in your user dashboard, or by sending a cancellation request to support@finnworlds.com at least 7 days before your next renewal date so we have adequate time to carry out your request.
- If your submitted payment method (e.g., credit card or PayPal) fails at renewal, the system will attempt to process the payment again every 3 days. If multiple attempts fail, your subscription may be automatically canceled without notice. Please note that retry frequency and duration may vary depending on your payment provider’s rules.
- If an API subscription renews due to a failed or incomplete cancellation by the user — whether due to negligence, error, or failure to follow the stated procedure — the user remains fully responsible for payment of the renewed term(s).
- Finnworlds reserves the right to terminate or suspend API subscriptions in cases of abuse, violation of our Terms, or failure to comply with payment obligations.
- All API subscription renewal fees and standalone database purchases are final and non-refundable, including in cases where the Services are partially used, not used at all, or were accessed only briefly.
- Canceling your subscription will stop future billing, but you will retain access to the API until the end of your current billing period, unless otherwise specified.
For any questions about your subscription or cancellation, please contact us at support@finnworlds.com.